Privacy Policy

Contact details
Name: Olga Chernyavska
Website: https://olga-therapy.com/
E-mail: info@olga-therapy.com

The type of personal information collected
The following information is collected and processed:

• Personal identifiers (name and contact details)
• Sensitive information (religious belief, health, ethnicity, therapeutic attendance, and payment).

How the personal information is received and why it is needed
The personal information is collected when you voluntarily provide it. This process starts when you fill out a form.
The information you provide is essential and may be used for the following purposes to:

• Deliver psychological interventions (Counselling, Psychotherapy), Kundalini Yoga classes, Workshops/Webinars and support with Tidying for Hoarders.
• Manage emergencies, and comply with legal requirements.
• Share in supervision sessions.
• Personalise your experience to better understand and respond to your individual needs.
• Send occasional news, updates, relevant service information, etc.
• Improve customer service to address your specific requests.
• Process transactions for purchased services.
• Communicate updates related to your order.

Your personal data is handled with the utmost confidentiality and used only as necessary for these purposes.

If at any time you would like to unsubscribe from receiving future e-mails, use an unsubscribe instructions at the bottom of each e-mail.

Under the UK General Data Protection Regulation (UK GDPR), your consent is required for the processing of this information. You can revoke your consent at any time. You can do this by contacting info@olga-therapy.com

How your personal information is stored
Your information is securely stored. It is kept for a duration of 6 years. It will be destroyed from electronic records after this time.

Your data protection rights
Under data protection law, your rights include:

• Your right of access - You have the right to ask for copies of your personal information.
• Your right to rectification - You have the right to ask to rectify personal information you think is inaccurate. You also have the right to ask to complete information you think is incomplete.
• Your right to erasure - You have the right to ask to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that your personal information is transferred to another organisation in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, there is a time frame of one month to respond to you.
Please contact info@olga-therapy.com if you wish to make this request.

Compliance with regulatory authority
If you have any concerns about the use of your personal information, please email info@olga-therapy.com

ICO provides advice and guidance to all organisations and members of the public.